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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Anna Stratton

August 18, 2026

5  out of  5
rating by Anna Stratton
"Terri is always ready to help get clims submitted. Her staff is friendly and helpful."
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Katherine Hutchison

August 18, 2026

5  out of  5
rating by Katherine Hutchison
"Terry & her team are great to work with!"
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Glynis Hunt

August 6, 2026

5  out of  5
rating by Glynis Hunt
"We’ve been working with Tabatha in Des Moines all the way from Canada to get insurance on a car in Iowa and she has been so easy to work with, knows all the details of what’s needed, makes everything way less stressful than we expected, and is super quick and efficient. Tabatha is clear and polite in her communication too which I appreciate. Customer service overall using State Farm has been really great thus far!"
We responded:
"Thanks so much for the amazing review, Glynis! We really appreciate your support here in Des Moines. Just reach out anytime if you need us - like a good neighbor we ar here for you!"
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Chris Carter

August 5, 2026

5  out of  5
rating by Chris Carter
"Tabitha helped our family make the 1,000 transition back to Iowa pain-free and pleasant. She’s nothing but professional and kind."
We responded:
"Thank you for the wonderful and kind works Chris! We are so glad you are back in the metro, and look forward to working with you in the future! "
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Garrett Peglow

August 4, 2026

5  out of  5
rating by Garrett Peglow
"Great coverage and pricing!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. Thanks Garrett!!"
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Ken Myra

July 28, 2026

5  out of  5
rating by Ken Myra
"This was a great experience. I was immediately welcomed when I walked in the door and Tabatha was absolutely wonderful. Very patient with me and was willing to check out all my options, happily. It was more enjoyable that I thought it was going to be because she worked with me. And I got a quote that was far better than what I was expecting. I will gladly recommend to anyone and everyone ☺️"
We responded:
"Wow, thanks for sharing your great experience with my team! We appreciate you Ken! "
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n g

July 27, 2026

5  out of  5
rating by n g
"Fast responses, very nice to work with"
We responded:
"Thank you for the kind review!! "
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Adam Albright

July 22, 2026

5  out of  5
rating by Adam Albright
"Great service and fast response for issues we had with our home and auto!"
We responded:
"Adam, thank you for the fantastic review! We’re always here to support you with your insurance needs! "
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Nyjeri Singletary

July 17, 2026

5  out of  5
rating by Nyjeri Singletary
"I had an excellent experience agency staff Lydia! She was incredibly kind, professional, and genuinely helpful. I called the office on two different days at completely different times, and both times Lydia answered the phone ready to assist me.
The first time I called was actually after business hours, and I wasn't expecting anyone to answer, I was fine with leaving a voicemail. To my surprise, Lydia was still in the office and took the time to help me with everything I needed. Her willingness to go above and beyond, along with her friendly attitude and outstanding customer service, made the entire experience stress-free.
It's rare to find someone so consistently helpful and dedicated. Thank you, Lydia, for providing such exceptional service!"
We responded:
"Thank you so much for the 5 stars, Nyjeri! We truly appreciate your very kind review and are always happy to help whenever you need us. "
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Real Man

July 17, 2026

5  out of  5
rating by Real Man
"Always Great- Tabatha Simonson is my favorite! She is very knowledgeable and Kind."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Jerry Van Horne

July 2, 2026

5  out of  5
rating by Jerry Van Horne
"Terry was amazing! She made me feel very comfortable and was very knowledgeable and understanding in what I needed most!"
We responded:
"Jerry, it is a pleasure to hear what a wonderful experience you have had with our team at Terry Taylor State Farm agency! Thank you for the kind review, we appreciate you!"
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SUPERBOOKGIRL

June 23, 2026

5  out of  5
rating by SUPERBOOKGIRL
"Tabatha has been so helpful in navigating me through the insurance maze. She has been patient and understanding, so grateful for her help."
We responded:
"Thank you for the kind review! We are honored to have you as a client, and assist with your insurance and financial services needs! "
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Vickie Jaksich

June 18, 2026

5  out of  5
rating by Vickie Jaksich
"Terry and her team are amazing to work with.
Very personable, professional and always available for questions. Terry reached out to review and discuss rate change details prior to the effective date for both my homeowners and auto polices. I was able to make changes to my policies based on the rate change info proactively instead of reactionary after the fact. I really appreciate Terry’s attention to detail and also for her being hands on!! Highly recommend Terry and her team!!"
We responded:
"Thank you for the amazing review, Vickie! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. I appreciate your kind words and sharing your experience! "
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Ric Baring

June 11, 2026

5  out of  5
rating by Ric Baring
"Always helpful, friendly, and very knowledgeable service. I'm very thankful for my State Farm agency! Thanks again"
We responded:
"Thank you for the amazing review, Ric! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. I value your long term patronage of my agency and State Farm! "
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Patricia Hildebrand

May 4, 2026

5  out of  5
rating by Patricia Hildebrand
"I recently moved to another State, and Lydia was extremely helpful in adjusting my policies to fit my closing dates. I appreciate all she did."
We responded:
"Thank you for your kind review of my agency Pat, we will miss seeing you at the office! If you ever find yourself moving back this way, I would be honored to be your agent in the future. "
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Sue Goodwin

May 1, 2026

5  out of  5
rating by Sue Goodwin
"I have had State Farm since 1960 with lots of changes over the years. Patty Richman at Terry Taylor,'s office has helped myself and several friends to navigate the many recent changes. It is frustrating for older people and I appreciate her and her vast knowledge so much. You are the best!"
We responded:
"Wow, thank you for the 5-star review, Sue! We deeply appreciate your support!"
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Moseline Desael

April 29, 2026

5  out of  5
rating by Moseline Desael
"La verdad quedé muy satisfecha con la atención que me dieron la señora fue muy amable y paciente apesar de que no hablo English pudimos comunicarnos bien y me ayudó con la aseguranza"
We responded:
"Gracias por tu increíble reseña, Moseline! El verdadero objetivo de nuestro equipo es superar las expectativas en todo lo relacionado con las necesidades de seguro.

English: Thank you for the amazing review, Moseline! It is truly the goal of our team to exceed expectations when it comes to all insurance needs"
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anaya gourley

April 29, 2026

5  out of  5
rating by anaya gourley
"I called to add renters insurance to my car insurance, and Lydia Rodriquez-O'Dougherty was kind and helpful. She ensured I understood everything, and she was also funny and very joyful."
We responded:
"Anaya, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to us - we are always here to help!"
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Chris Urwin

April 25, 2026

5  out of  5
rating by Chris Urwin
"We love working Terry's office! Everyone is always so helpful! Recently we experienced storm damage at my elderly grandmother's home. Terry was out of the office, so I reached out to Lydia. Lydia was amazing and held our hand every step of the way. Lydia was instrumental in getting the claim process started and was most supportive. The process was easy with Lydia involved!!! One never wants to have an insurance claim, but if we needed to go through this, I am forever thankful to have Terry's office and Lydia behind us! Thank you for the amazing customer service and support!"
We responded:
"Thank you for the amazing review, Chris! It is truly the goal of our team to exceed expectations when it comes to all insurance needs and claims experiences. We are honored to work with you and your family. "
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Austin Waybright

April 21, 2026

5  out of  5
rating by Austin Waybright
"I was looking for a new car insurance that would work for me and Tabatha helped so much. She found what would work best for me and gave me options and was amazing help through the whole process start to finish I would 100% recommend going to Tabatha with any help you need. She’s amazing!"
We responded:
"Austin, thank you so much for the 5-star rating! It means alot to us, and we are honored to work with you! "
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Carol Schrodt

April 17, 2026

5  out of  5
rating by Carol Schrodt
"Terry is always there to answer my questions and meet with me in person if needed. Super service and great staff. Lydia is a great asset to this office."
We responded:
"Thank you for the wonderful 5-star review Carol! We are so happy you had a wonderful experience, thank you for your continued patronage of our agency for all your insurance needs. "
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TheIowaGunkle

April 7, 2026

5  out of  5
rating by TheIowaGunkle
"Terry and the team have been great to work with. The team is always very responsive and the customer service is always top notch!"
We responded:
"Maurice, we really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Rachel Tone

April 3, 2026

5  out of  5
rating by Rachel Tone
"Becca was so helpful, kind & patient with me- and got me a great quote!"
We responded:
"Rachel, thank you so much for the wonderful review! We really appreciate your kind words. We are always here to help!"
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Dom Cipale

April 3, 2026

5  out of  5
rating by Dom Cipale
"Tabatha was amazing and provided great customer service! I enjoyed the help and services she provided to get my family taken care of!"
We responded:
"Thank you for the amazing review, Dom! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Nick Waddell

March 26, 2026

5  out of  5
rating by Nick Waddell
"Tabatha was great to work with."
We responded:
"Thank you for taking the time to share your positive experience! "