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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Andrew Bernard

August 9, 2023

5  out of  5 rating by Andrew Bernard
"I was in an accident on May 16th. Terry and her team were very responsive and helpful throughout the entire process of getting my car repaired. I would highly recommend this agent."

Sarah Bunch

August 9, 2023

5  out of  5 rating by Sarah Bunch
"Terry is wonderful to work with and treats all of her clients the same as she would treat her family and friends. Plus she offers pet insurance! 🐶"

Clayton Bunch

August 9, 2023

5  out of  5 rating by Clayton Bunch
"Terry and her team are always respectful and quick to respond with any questions you might have. Great to work with!!"

Travis Reed

August 8, 2023

5  out of  5 rating by Travis Reed
"Always a wonderful experience. Terry and her team are extremely friendly, always helpful, and very responsive. Ben recently helped me with a policy change, his communication and response time were excellent."

Colleen LeFebvre

August 1, 2023

5  out of  5 rating by Colleen LeFebvre
"Bailee was very helpful and explain all my questions. I am pleased with the on line quotes and fast services. I recommend them in high regard. Thank you, everyone that answered the phone was very polite."

Melissa Brown-atchison (Missy)

April 25, 2023

5  out of  5 rating by Melissa Brown-atchison (Missy)
"Always helpful and quick responses from my agent ! Terry Is amazing and very pleasant to work with!"

Ganesh Kumar Lakshmana Doss

April 6, 2023

5  out of  5 rating by Ganesh Kumar Lakshmana Doss
"I have been Terry’s customer for more than 20 years. She is more of a friend than an insurance agent. Terry and her team are always quick to respond to any queries and are always helpful and courteous. She even supported our local cricket team. She has helped me on many occasions like roof replacement, car accident claims etc. I would highly recommend Terry for any Insurance needs…"

Thomas Zoumaras

January 17, 2023

5  out of  5 rating by Thomas Zoumaras
"Try and her staff offer great insurance guidance."

Karen Leonetti

January 2, 2023

5  out of  5 rating by Karen Leonetti
"I’ve been a client of Terry’s for many years. Terry is so professional and personable. She’s provided the exact guidance needed for various situations. Always available and quick to respond to calls or emails. Her staff member Ben is just as knowledgeable and helpful. Superb customer service overall and able to assist with any insurance needs."

Cheryl Christie

October 9, 2022

5  out of  5 rating by Cheryl Christie
"Terry made the transition from another agent seamless."

T. Myers

September 28, 2022

5  out of  5 rating by T. Myers
"I have never had such, above & beyond, customer care from Terry and the team! It amazes me every time. Im not one to write reviews but my experience here, chefs kiss my friends!"

Hannah Adams

September 6, 2022

5  out of  5 rating by Hannah Adams
"Terry is always on her "A game." Truly a pleasure to work with."

Cynthia K

April 26, 2022

5  out of  5 rating by Cynthia K
"Terry Taylor has saved me money while improving my coverage. Terry thoroughly reviews my insurance every year and regularly updates me on new options to save or enhance my protection. Terry loves helping people and is the best agent I've ever had."

Anna Colvin

April 20, 2022

5  out of  5 rating by Anna Colvin
"When I met Terry she made me feel so welcome she was so informative with information abt what I needed such as combining my home Ins & Car Ins together Thank You So Much Anna"

Jose Ochoa

March 12, 2022

5  out of  5 rating by Jose Ochoa
"Terry Taylor is awesome. She cares about my children, she cares about me, our future. She makes sure we are ok. She has become a friend. I would recommend her to anyone."

Ize Zee

March 1, 2022

5  out of  5 rating by Ize Zee
"Awesome insurance agent. Terry Taylor helped me get the best coverage for my home and auto at a very reasonable price."

Anna Colvin

November 22, 2021

4  out of  5 rating by Anna Colvin
"I was getting my ins from state farm in W Des Moines but changed 2 the University location closer 2 whete I Live so far very satisfied Thank You"

Bijan Noghrehkar

September 29, 2021

5  out of  5 rating by Bijan Noghrehkar
"Great Service! Steve has been phenomenal with all my insurance needs. Great value! Great Coverage!"

alex brown

August 4, 2021

5  out of  5 rating by alex brown
"Steve Ingrassia helped me get a new quote for car and renters insurance. Very helpful and friendly!"

Tasara Hamilton

July 1, 2021

5  out of  5 rating by Tasara Hamilton
"Terry Taylor and Elizabeth Wilbur make it a pleasure to deal with my family's insurance needs. They are prompt, friendly, and treat me like a friend rather than just another customer. I so very GREATLY appreciate the STUPENDOUS service!"

Rachael Carpenter

May 28, 2021

5  out of  5 rating by Rachael Carpenter
"Steve Ingrassia was awesome to work with in helping me insure my Ram Promaster after I went to Progressive first and they wanted me to get a commercial policy. Steve was able to get me a normal, personal policy and answer all my questions which I had plenty of! He was helpful and kind and always very responsive in getting back to me. I would highly recommend Steve and his office!"

Fahir Buljubasic

May 12, 2021

5  out of  5 rating by Fahir Buljubasic
"Great experience with their SFI agents…"

Pauline Duke

April 27, 2021

4  out of  5 rating by Pauline Duke
"Customer Service outsanding always returns my calls in an efficient manner."

Heather Weber Prior

April 2, 2021

5  out of  5 rating by Heather Weber Prior
"Terry is incredibly personable and makes you feel at home. She looks out for our best interest and comes with a game plan for our annual review."

Julie Adams

April 1, 2021

5  out of  5 rating by Julie Adams
"Terry Taylor is amazing. I was in a time crunch to get my homeowner insurance and she got me a quote for both home and auto, and my auto was actually lower than my current auto. She got everything I needed wrapped up in one afternoon. I can't express how grateful I am for her service."